Refunds and Returns:

• Change of Mind: Please note that we do not accept returns or provide refunds for changes of mind. Each booth is custom-made based on our clients’ specific needs and preferences.
• Product Concerns: In the rare instance that a product arrives damaged or with a manufacturing issue, we are committed to resolving the matter as per our warranty guidelines. We encourage customers to carefully inspect their booth upon delivery and to reach out to us immediately if there are any concerns.

Warranty and Repairs:

We offer a robust warranty on all of our products, covering any manufacturing defects or issues related to workmanship quality. Specific warranty terms and the duration of coverage are provided at the time of purchase.

If your booth encounters an issue covered under our warranty, we provide repair services to address it promptly and efficiently. Please contact our customer service team to arrange an assessment and any necessary repairs.

Contact and Support:

For questions regarding our Refund and Return Policy, warranty information, or repair services, please contact our customer service team.

Our priority is to support you and ensure that your experience with Mutual Nexus Pty Ltd is positive and meets your expectations.

This Refund and Return Policy is designed to uphold your satisfaction and adhere to your rights under Australian Consumer Law (ACL). If a product is faulty, unfit for its intended use, or differs significantly from its description or sample, you are entitled to a repair, replacement, or refund as required by ACL. We are dedicated to resolving any issues in full compliance with ACL and providing clear remedies for any concerns.